1. In order to use this HelpDesk to contact us for support or service. You must first register an account with our HelpDesk System.

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* We always respect our customers and visitors' privacy. All information you provided in Registration will be protected. We never sell or rent your information to other companies. Your information will be 100% protected - GUARANTEED.

2. After you registered an account with us, you can login to your account with your username and password, then click "Create" to create a New Support Ticket to contact our staffs, or click "Live Chat" to chat with our on_duty staffs (only available during non busy office hours).

We will response to your Support Ticket within 24 hours. Most time, we will reply you in couple hours only. Please allow us sometime to reply to your Support Ticket(s).

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3. How to read our reply to your support ticket?

You can login to your account, and click on the Support Ticket to read our reply to your questions or inquiries.

You can also response to our replied message too. (if you response to our reply, please also allow us sometime to response to you - we always response to you within 24 hours)